CQC does not have a list of mandatory training for members of the GP practice team. This is because exact training requirements will depend on the role and specific responsibilities of practices and the needs of the people using the service. Ultimately the practice is responsible for determining what mandatory, and additional, training staff needs to meet the needs of the patients.

Staff require the skills, knowledge and experience to deliver effective care and treatment. All providers are required, under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 to meet Regulation 18. Providers must have sufficient numbers of suitably qualified, competent, skilled and experienced staff to meet the needs of the people using the service at all times.

During a CQC inspection they will look at whether staff have the right qualifications, skills, knowledge and experience to do their job:

·       When they start their employment

·       When they take on new responsibilities

·       On an ongoing basis.

They look at how the Practice identifies the learning needs of staff; and whether they have appropriate training to meet their learning needs and to cover the scope of their work.

There is no definitive list of mandatory training. However, these are examples of training that the CQC would expect to see evidence of:

·       Basic life support

·       Infection control

·       Fire safety training

·       Cyber Security

·       Mental Capacity Act and Deprivation of Liberty Safeguards

·       Training to the appropriate level on safeguarding adults at risk and safeguarding children.

·       There may be other training that due to risks identified internally or nationally require training.  Please contact the Practice if you require further information

The Practice could be asked to demonstrate training for clinical staff linked to their specific clinical responsibilities. For the Practice Nurse, for example, this could be taking samples for the cervical screening programme, administering vaccines and for extended roles in treating minor illness and long-term conditions.

Version: 1.1

Date Reviewed:  April 2025

Implementation responsibility: Surjit Kaur and Dr Nishat Ahmad

References

GP mythbuster 70: Mandatory training considerations in general practice - Care Quality Commission

Training resource for GP practice staff

Good medical practice - professional standards - GMC

Learning and resources

Mandatory training requirements for general practice - The Mandatory Training Group